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uses 360° feedback to provide managers with a balanced perspective of their strengths and development opportunities
provides skills-based feedback on classic and contemporary management practices
allows for direct comparisons and development planning through feedback from both self and others
provide managers with 360° feedback on their management skills
create a personalised, self-directed development program
identify the training and development needs of the management team
initiate and monitor managers’ task and interpersonal skills as well as personal development
improve interpersonal relationships to enhance team and organisational performance
Task skills, including problem-solving, time management, planning, goal-setting, performance leadership, and organising.
Interpersonal skills, including team development, delegation, participation, integrating differences, and providing feedback.
Personal skills, including stress processing, maintaining integrity, and commitment.
The MEPS Self-Description Inventory is completed by each individual manager and measures performance from the participant’s point of view.
The MEPS Description-by-Others Inventory is completed by at least three associates (direct reports, peers, bosses) to provide an accurate, outside view of the manager’s effectiveness.
Sandra Fan is the Quality Assurance Manager and in this story she shares her personal journey of change over the last few years.
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