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Culture and Strategy Solutions

Design the conditions. Shape the behaviour. Sustain the results.

Culture is what people experience not what you say
What people experience each day reveals the signals shaping culture and why most efforts fail to shift it.

Shows up in how decisions are made
How people are treated
What gets rewarded and what gets ignored
Often reduced to values, messaging, and engagement initiatives
Shaped by what the system reinforces, not what is intended
If signals don’t change, behaviour doesn’t change
People adapt to survive, rather than perform

Work on the system, not just the symptoms
We focus on the three drivers that actually shape culture:

1. Thinking

What leaders and teams believe about success, risk, and performance

2. Behaviour

What people actually do, especially under pressure

3. Systems

What gets measured, rewarded, tolerated, and promoted Because culture sits at the intersection of all three.

Changing culture starts by making it visible

We begin by helping organisations clearly see the culture they already have. Using tools like the OCI and OEI, we make visible the behaviours, thinking patterns, and systems shaping everyday performance. In doing so, we replace assumption with evidence and give leaders a practical starting point for change.

We don’t try to install a new culture. Instead, we shift the conditions that create it. By doing this, and by changing leadership thinking, aligning systems, and reinforcing the right behaviours, organisations create environments where performance can improve and sustain over time.

How We Work

1. Diagnose

Understand the current culture and its impact. We identify the behaviours, thinking, and systems shaping performance today.

2. Define

Clarify the culture required to deliver strategy. This means getting specific about the behaviours that will drive results.

3. Design

Align leadership, systems, and practices. We ensure structures and signals reinforce the desired ways of working.

4. Activate

Build capability across the organisation. Leaders and teams develop the skills and awareness to shift behaviour in real situations.

5. Sustain

Measure, reinforce, and evolve. Change is tracked and strengthened over time so it becomes embedded, not temporary.

6. The difference

Focus on cause and effect. Rather than surface alignment, we target what actually drives behaviour, because that is what ultimately shapes culture.

Client case study:
A personal Journey of change

Sandra Fan is the Quality Assurance Manager and in this story she shares her personal journey of change over the last few years.

VIEW CLIENT STORY

Leading Culture Model

We design solutions around your specific needs, combining evidence based diagnostics, immersive learning and culture experiences to help leaders, teams and organisations perform at their best. As the New Zealand partner for ExperiencePoint and Culture Science Cards, we bring together globally recognised tools and experiences with local expertise and support.

LEARN MORE

Ways to Work With Us

Organisations typically engage with Human Synergistics in one of two ways.

Partner With Our Experts involves working directly with our consultants to diagnose leadership behaviour, understand organisational culture, and design effective development strategies, supported by deep expertise in behavioural diagnostics, leadership development, and culture transformation.

Build Internal Capability focuses on developing in house expertise through accreditation programmes, enabling leaders, HR professionals, and consultants to confidently use our tools, interpret behavioural data, facilitate development conversations, and support sustained culture change.

LET’S CONNECT
Have an opportunity or a challenge you think we may be able to help you with?

Provide your contact details and some detail below and we’ll get the appropriate consultant to reach out.

Neil McGregor

Lead Consultant

Tel: 021 300 495

Email: neil@hsnz.co.nz

Darren Levy

Senior Consultant

Tel: 021 456 422

Email: darren@hsnz.co.nz

Justine Farrington

Senior Consultant

Tel: 021 715 929

Email: justine@hsnz.co.nz

Carina Hull

Senior Consultant

Tel: 021 530 689

Email: carina@hsnz.co.nz

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Changing the World - One Organisation at a Time

Have an opportunity or a challenge you think we may be able to help you with?

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